Health must be one of the most important factor of consideration in every
modern business organisations (Gaist, 2010). York Lanes is the shopping mall of
York University Toronto Canada. It is a popular multipurpose organisation, which
provides different types of shops, bookstores, medical care centres, dental clinics,
restaurants etc. The organisation serves for the York community and
administrated by the York University Development Corporation or YUDC. The development
of the university community and the other stakeholders is the aim o f the organisation.
The health and safety factor is one of the key aims for the community
development program by the organisation. The monitoring of the health care
performances and health and safety practices is important for any modern
organisation (Haag, 2013). The monitoring of the health and safety factors will
help to understand and evaluate the present activities of the organisation in
the health and safety practices and will help to make proper recommendations regarding
further development provisions.
Method of the research
The research aims to carry out an observation and analysis of the health
and safety measures that in implemented by the York Lanes. The objective of the
research is to conduct the observation and evaluate the best practices. The
observation will highlight the interest of the organisation with respect to the
health and safety needs, the factors and practices of the organisation, which
affects the health and safety attributes of the stakeholders, will be evaluated.
This report will also evaluate how the organisation manages the situation and
issues related with the health care necessities. The researcher used the case study analysis of
the York Lanes on the perspectives of the health and safety factors and
analysed findings with the qualitative analysis of the standard theories of
health care and business activities.
Findings and Analysis
Quality of the healthcare
service providers
The organisation is controlled and administrated by the University. The
health and safety factors of York Lanes are given highest importance by the authority.
The different health care centres dental clinics, and medical service provider
shops are located in the shopping mall. As a community development organisation,
it also monitors the healthy living of the University community. There are
different health promotional campaigns that are organised by York Lanes. The organisation
always provides the advanced care services to the patients and health care
service consumers. The best technology and good infrastructure is present in
the organisation. The nurses, doctors and the health care staffs are also
available in every time. The modern technology is one of the most important
features that help to develop the service and the performance of the
organisation. The different medical service provider centre of the shopping
mall always improves their activities with the help of the best and advanced
technologies. The policy of the organisation supports the development of the
healthcare provisions and the advancement of the organisation.
Elderly and child health protection
The elderly community and the children are considered as the most
vulnerable people among the University community. The organisation has unique
provision for the child and elderly people care purposes. The best and
experienced health care staffs are appointed in the organisation. For the
better psychological growth of the children, the organisation has different special
provisions. The safety of the kids with in the University and shopping mall is
assured by the policies of York University Development Corporation or YUDC.
Employee health factors
The organisation has different types of shops, service providers and
other staffs who are responsible to conduct the good practices of the organisation.
The health of the employees is assured by the different organisational policies.
The organisation provides a good environment for the employees so that they can
get better workplace and can avoid the diseases (Harrison, 2011). The organisation
not only provides a good physical environment but also provides a good
psychological environment. A good managerial practice with respect to the
health of the employees is assured by the organisation. The organisation has
good policy for the health care support in the cheapest price for the employees
of the organisation. The employee satisfaction is also a factor that helps to
develop the psychological factors of the employees. The organisation also
provides policies for the healthcare services for the family members of the
employees. The organisational management always monitors the health factors of
the employees. This helps to develop the healthy living and promote the health
related awareness of the organisational staffs. The special health check up
programmes are arranges by the authority for promoting the healthy living.
Heath of the consumers
Except the health care service, a modern organisation should also have
different shops, which provides different kinds of products the customers of
those shops also facilitated by the best healthy practices (Haslam et al., 2016). The organisation always
monitors the quality of the product and services of the different shops of the
organisation. If the quality of the products deteriorates, it can hamper the safety
of the consumers the quality of the food products of the different restaurants
of the organisation are significantly healthy. The people of the different age
and community take foods and beverages from the restaurants. The quality of the
other services of the organisation is also good. The organisation also assures
the other products to be healthy and suitable for regular use. The shops take
the liability of the different products that are served to the consumers to be
the best of the qualities.
Infrastructure and safety
practices
Anny issue rose regarding the quality and services are solved by the
interference of the organisational authority. The authority provides the
consumers ability to contact the management. If they can suggest regarding any improvement
the organisation the authority cares they suggestion. This has significant
impact over the health and safety practices. The highest priorities are given
to the health and safety related activity of the organisation. It also have
significant influence over the decision making process of the organisation.
It is necessary that a modern business organisation provide high
importance to the health and safety of the stakeholders (Adams, 2008). The every
health related factors of York Lanes is highly advanced and efficient. The
policy is the main guideline for the health and safety practices of an
organisation (Gaist, 2010). The policy of the organisation is set so that the
organisation can improve the health care service and the health care practices
with the development of the technology. The recent situation of the health care
service providers of the organisation is quite satisfactory. It can be
recommended the organisation should carry out the development of the heaths service
in the future days like the present for the best results (Connor and Bunn,
2015). The organisation has very much efficient policy for the health of the
consumers and employees as well. The different policies form the strategic
framework that guides the development of the employees and customers’ health. All
of the organisational situations are efficiently protecting the safety and
health factors of the different stakeholders. The organisation is improving
with the development of the technology. Hence, it is necessary to improve it so
that the organisational processes can develop the activities of the organisation
in the future days. The processes should be sustainable so that the
organisation can develop the practices with respect tot eh development of the
science and technology.
Conclusion
The health and safety of York Lanes shopping mall is always very much
effective for the stakeholder satisfaction. The organisational development process
should be carried out as it is being conducted now. The sustainability of the current
practices is the only expectation of the organisation. The international business
organisations are heavily expanding their business throughout the world. In the
high competition, the health and safety practices are sometimes compromised. It
is necessary to implement the organisational CSR policies for the protection of
the health and safety. The way York Lanes conducts the best practices and
provides best services to the stakeholders is a perfect example of the good corporate
and social responsibility. The community development is one of the most
important factors that are the contribution of the organisation. Thus, the health
and safety practice is one very most urgent for the community development
purpose. The York University has high influence over the good practices of the organisation.
This helps the organisation to serve some special added values with its
services with respect to the other commercial business organisation.
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